Barefoot Opera Privacy Policy

Barefoot Opera is committed to protecting your privacy.  Information collected about you will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulation. By way of reassurance, let us say at the outset that any personal information we collect is not sold to any third party, nor shared with any third party except as described below for the purpose of carrying out Barefoot activities.  We base our data collecting and processing on your prior consent.

The personal data we collect and process

 We collect information from you when you book tickets for an event through our website, or when you agree to become a Friend or otherwise sponsor Barefoot or a Barefoot event.

The booking system on our website is operated on the Squarespace platform.  You will be asked to provide contact details which may be merely an email address but may extend to a postal address and telephone number.  We retain these contact details on a database in order to monitor attendance at Barefoot events.  We may use them in the first instance to ask you if you wish to receive newsletters and other communications about Barefoot activities.  If you agree to this, Barefoot will keep your personal details on a mailing list database. 

If you attend a Barefoot event or receive a Barefoot newsletter you may be asked if you wish to become a Friend of Barefoot or sponsor a Barefoot event in some other capacity.  If you agree, once again, your personal details (name, address, telephone number and email address) will be retained on a database applicable to the operation in question, which will also be used for Gift Aid purposes.

Newsletters and general communications are sent through Mailchimp.  Credit and debit card payments made through our website are processed through the Squarespace system.  If you agree to become a Friend or sponsor, payments may be processed through Nowdonate.com by means of a direct debit, this is operated through GoCardless.com.  If you establish a standing order, we retain a copy of it for our records.  All financial data is securely held.

Your consent

Your consent will be sought before Barefoot sends you electronic communications.  You may withdraw that consent at any time.

Retention period

Personal information will be kept indefinitely for the purposes specified above unless and until you request that it be deleted or otherwise withdraw your consent.

Fundraising

Barefoot is a charity, and relies on donations, grants and sponsorship in addition to revenue from ticket sales.  However, appeals for funds are made through communications to which you will have consented.  We do not share your information with any third parties for the purpose of direct marketing telephone calls to you for fundraising purposes.

Concerns you may have

If you have any concerns whatsoever about any information we may hold about you, please contact us in the first instance by email jennymiller.barefootopera@gmail.com.  If there is no response that you consider satisfactory, you have the right to address your concern to the Information Commissioner’s office.  Details of how to do this can be found online at https://ico.org.uk/concerns/.